Billing & Shipping

Check out more details about our Billing and Shipping procedures.

What forms of payment are accepted for online purchases, and when am I billed?

We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, Apple Pay and Shopify Pay. We also offer AfterPay and Klarna, which offer an installment payment plan option. We process an authorization when an order is placed to verify that

What is AfterPay/Klarna?

AfterPay and Klarna are services that allow you to pay for your order with 4 equal payments made every 2 weeks, interest free. To use Afterpay or Klarna, simply shop as usual and select the Afterpay or Klarna payment method option at checkout. You wi

Can Gift Cards be used on DolceVita.ca?

Only digital Gift Cards purchased on DolceVita.ca can be redeemed online.

Can Store Credits be used on DolceVita.ca?

No, Store Credits cannot be used on DolceVita.ca or for phone orders. They may only be redeemed in Dolce Vita stores in Canada. Please click here to find the store nearest you.

What sales tax will I be charged on my order?

You will be charged sales tax based on your shipping address. Please note that shipping charges are also subject to sales tax.

What shipping options are available in Canada?

For a limited time only, enjoy free standard shipping on orders over $100. (This offer is valid within Canada except for the three territories: Northwest Territories, Nunavut, and Yukon). For all other orders: Shipping within Canada is a flat fee of

Can I select expedited shipping for Pre-order items?

Any pre-orders placed with an Express shipping method cannot be dispatched immediately. They are still subject to the estimated shipping date displayed on the product page, but they will be dispatched using your chosen shipping method once stock is a

Can I ship an order to a P.O. box?

Yes, we can ship to P.O. Boxes.

Can I ship an order to a foreign country?

No, we only ship within Canada.

Can I ship an order to multiple addresses?

At this time we can only have one shipping address per order. However, you may place multiple orders.